Job Description
Join our dynamic hospitality team as a Front Desk Agent in Nashville! Enjoy the flexibility of shift-based work with daily pay options. Perfect for students, gig seekers, and professionals needing flexible schedules. We offer competitive hourly rates, comprehensive training, and a vibrant work environment in Music City's thriving hospitality scene.
Responsibilities
- Manage guest check-ins/check-outs efficiently using hotel management systems
- Handle reservations, billing inquiries, and payment processing
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest interactions and transactions
- Uphold brand standards and safety protocols
- Assist with luggage handling and concierge services
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Proficient with basic computer systems and reservation software
- Strong attention to detail and organizational abilities
- Positive attitude and stress management skills
- High school diploma or equivalent required