Job Description
Are you a people person looking for an exciting opportunity in Jacksonville, FL? Jacksonville Hospitality Solutions is currently hiring a dynamic Front Desk Agent to join our growing team. This entry-level position is perfect for individuals eager to start a career in customer service and hospitality.
We pride ourselves on providing top-tier service to our clients and visitors. In this role, you will be the first point of contact, setting the tone for a positive experience. We offer a supportive work environment, competitive pay, and flexible shift options to fit your lifestyle.
Why Join Us?
- Competitive hourly rate ($15 - $18/hr)
- Flexible shift work and schedule options
- Comprehensive on-the-job training
- Opportunity for career advancement within the hospitality industry
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a professional and welcoming atmosphere.
- Manage the front desk operations, including answering phones, directing calls, and responding to emails.
- Handle guest inquiries, complaints, and requests promptly and efficiently.
- Process check-ins, check-outs, and maintain accurate guest registration records.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Monitor building security and access control during your designated shift.
- Collaborate with other staff members to ensure seamless operations and high guest satisfaction.
Qualifications
- High school diploma or GED equivalent (prior experience is a plus but not required).
- Excellent verbal communication skills and a friendly, approachable demeanor.
- Proficiency in using computers and standard office software (Microsoft Office Suite).
- Ability to work various shifts, including weekends, nights, and holidays.
- Strong attention to detail and problem-solving abilities.
- Must be reliable and able to pass a background check.