Job Description
We are currently seeking a dedicated and professional Front Desk Agent to join our dynamic team in Baltimore, MD.
Due to high demand, we are offering urgent hiring for candidates available for shift work. If you thrive in a fast-paced environment and excel in customer service, we want to hear from you.
Why Join Us?
- Competitive salary with performance bonuses.
- Flexible shift options to accommodate your lifestyle.
- Comprehensive health and wellness benefits.
- Modern work environment in the heart of downtown Baltimore.
We are looking for an individual who represents our brand with integrity and warmth.
Responsibilities
- Greets and welcomes visitors and clients warmly and professionally, managing the front desk reception.
- Manages high-volume phone systems, answering inquiries and directing calls to the appropriate departments.
- Handles incoming and outgoing mail and deliveries with accuracy and speed.
- Assists in maintaining the cleanliness, organization, and security of the lobby and common areas.
- Processes registration and check-in procedures for clients and guests efficiently.
- Ensures all safety protocols and building access procedures are strictly followed during every shift.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in a front desk, hospitality, or customer service role is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work flexible shifts, including nights, weekends, and holidays.