Job Description
Join our dynamic hospitality team as a Front Desk Agent at Hospitality Horizons Inc. in Kansas City, MO! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced, shift-based environment. Enjoy the stability of weekly pay while working flexible schedules that accommodate your lifestyle. Our commitment to employee growth and guest satisfaction makes this an ideal opportunity for hospitality enthusiasts ready to thrive in a rewarding role.
Why Work With Us?
- Weekly pay for immediate financial stability
- Comprehensive training and career advancement opportunities
- Health benefits and retirement plans (full-time)
- Modern work environment with state-of-the-art systems
- Employee discounts on hotel stays and amenities
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and service excellence protocols
- Assist during emergency situations following safety procedures
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service or hospitality experience preferred
- Proficiency with property management systems (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling accuracy
- Valid driver's license (if required for errands)
- Positive attitude under pressure