Job Description
Join our award-winning downtown Denver hotel as a Front Desk Agent and become the heart of our guest experience! We're urgently seeking charismatic professionals to deliver exceptional service in a luxurious setting. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in Colorado's vibrant hospitality scene.
What We Offer:
- Comprehensive health benefits package
- 401(k) with employer match
- Free parking and meal discounts
- Employee recognition programs
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain accurate records and shift reports
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (Opera/PMS)
- Exceptional communication and multitasking abilities
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic mathematical aptitude for cash handling
- Valid Colorado driver's license (if required for errands)