Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're urgently seeking charismatic professionals to deliver exceptional guest experiences at our premier Long Beach location. This is a high-impact role perfect for hospitality enthusiasts who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and growth opportunities in one of California's most vibrant coastal cities.
Responsibilities
- Check-in/check-out guests with efficiency and warmth using PMS systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and exceed service expectations
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Act as local tourism ambassador with comprehensive destination knowledge
Qualifications
- 1+ years front desk or hospitality experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with Opera, Cloudbeds, or similar PMS systems
- Ability to multitask in high-pressure situations
- Flexible schedule including nights, weekends, and holidays
- Valid California driver's license and reliable transportation
- Bilingual (English/Spanish) candidates strongly encouraged