Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're urgently seeking motivated individuals to deliver exceptional guest experiences at our Kansas City property. No prior experience required—comprehensive training provided. This is your opportunity to launch a dynamic hospitality career in a fast-paced environment where your people skills shine. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding portfolio.
Responsibilities
- Provide warm, personalized check-in/check-out experiences for all guests
- Manage reservations, room assignments, and billing inquiries with precision
- Address guest concerns promptly and professionally, ensuring satisfaction
- Maintain accurate records using property management systems
- Coordinate with housekeeping, maintenance, and security teams
- Process payments and manage cash drawer operations
- Act as a local information resource for guests
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Positive, solution-oriented mindset
- Ability to work flexible shifts including nights/weekends
- No prior experience necessary—training provided!
- Valid driver's license preferred