Job Description
We are urgently seeking dynamic Front Desk Agents to join our award-winning team in Dallas! This shift-based role is perfect for energetic professionals who thrive in fast-paced environments. You'll be the first point of contact for our guests, delivering exceptional service while managing check-ins, reservations, and concierge requests. Enjoy competitive pay, flexible scheduling, and opportunities for growth in the heart of Texas.
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Handle reservation systems and room assignments
- Address guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Perform nightly audits and report generation
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with hotel management software (e.g., Opera)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic knowledge of Dallas area attractions and services