Job Description
Join our award-winning hospitality team at Grand City Hotels in Raleigh! We're seeking enthusiastic Weekend Associates to deliver exceptional guest experiences. Perfect for newcomers to the industry, this role offers paid training, flexible weekend schedules, and growth opportunities within our luxury hotel chain. Enjoy competitive pay, complimentary meal benefits, and a vibrant team environment. No prior hotel experience needed – we provide comprehensive training to ensure your success.
Responsibilities
- Provide warm, personalized guest check-in/check-out services
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional cleanliness and presentation
- Support special events and weekend operations
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and team-player mentality
- Must be 18+ years old
- Ability to stand/walk for extended periods