Job Description
Join our award-winning team at Pacific Sands Resort, San Diego's premier coastal destination! We're urgently seeking charismatic Front Desk Agents to deliver exceptional guest experiences. This is a rare opportunity to launch your hospitality career in sunny California with competitive compensation, comprehensive benefits, and growth opportunities. Apply now to become the first face of our luxury resort!
Responsibilities
- Check in/out guests efficiently using resort management systems
- Manage reservations and optimize room assignments
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell resort amenities and local attractions
- Maintain a pristine front desk environment
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency in Opera or similar PMS systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Valid California driver's license preferred
- Basic knowledge of San Diego tourism assets
- High school diploma or equivalent required