Job Description
Join Our Team as a Front Desk Agent!
We are urgently hiring Front Desk Agents in Sacramento, CA to provide exceptional guest experiences. If you have a passion for hospitality and a smile that lights up a room, we want to hear from you. Join a dynamic team where your contributions are valued and your career can flourish.
Why Join Us?
- Competitive hourly wage ($18 - $24/hr).
- Flexible scheduling and paid time off.
- Uniforms and meals provided on shift.
- Opportunities for advancement within the hotel group.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Handle check-in and check-out procedures efficiently using property management software.
- Answer incoming calls and respond to emails in a professional and timely manner.
- Address guest inquiries, complaints, and requests promptly to ensure high satisfaction levels.
- Manage the front desk area, including maintaining cleanliness and organizing the reception area.
- Assist with concierge services, including local recommendations and transportation arrangements.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a hotel front desk or customer service role is preferred but not required.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office Suite and hotel PMS (Property Management Systems).
- Ability to stand for extended periods and lift up to 25 lbs.
- A professional appearance and a friendly, outgoing demeanor.