Job Description
Immediate Opening: Join Our Award-Winning Tucson Team!
We're urgently seeking dynamic Front Desk Agents to deliver exceptional guest experiences at our premier downtown Tucson location. This is your chance to join a vibrant hospitality team offering competitive pay, flexible shift schedules, and rapid career advancement opportunities. Perfect for detail-oriented professionals who thrive in fast-paced environments!
Why Work With Us?
• Comprehensive benefits package including health/dental/vision
• Paid time off & holiday pay
• Employee discounts on accommodations & dining
• Free parking & meal subsidies
• Recognition programs for outstanding performance
Responsibilities
- Check-in/out guests with efficiency and warm hospitality
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve issues promptly
- Operate PMS systems (Opera, Cloudbeds) and payment processing
- Coordinate with housekeeping, maintenance, and security teams
- Process cash/credit transactions and maintain accurate records
- Uphold brand standards for safety and cleanliness protocols
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with PMS software and Microsoft Office Suite
- Strong multitasking and problem-solving abilities
- Excellent communication (verbal/written) in English
- Flexible availability including nights, weekends, and holidays
- High school diploma or equivalent (college preferred)
- Tucson residency or immediate relocation capability