Job Description
We are seeking a highly motivated and charismatic Front Desk Agent to join our dynamic team in Jacksonville, FL. As part of our urgent hiring drive, we are looking for individuals who are passionate about delivering world-class hospitality.
In this role, you will be the face of our hotel, ensuring every guest feels welcomed and valued. If you thrive in a fast-paced environment and love making a difference, we want to hear from you!
Responsibilities
- Greet and welcome guests with a warm smile, checking them in efficiently.
- Manage reservations and room assignments with precision.
- Answer incoming calls and emails professionally.
- Handle cash transactions and maintain accurate financial records.
- Assist guests with inquiries regarding local attractions, dining, and services.
- Maintain a pristine lobby and front desk area at all times.
Qualifications
- High school diploma or GED required.
- Previous front desk or customer service experience is a plus.
- Strong verbal communication and interpersonal skills.
- Proficiency in basic computer applications and hotel management software.
- Ability to work flexible hours, including weekends and holidays.
- A professional appearance and demeanor.