Job Description
Are you a dedicated hospitality professional seeking a leadership role? Grand Horizon Hospitality is currently recruiting a results-driven Hotel Manager to oversee operations at our prestigious Philadelphia property. We are committed to excellence and are looking for an individual who can inspire our team and deliver unforgettable guest experiences.
Why Choose Grand Horizon?
- Competitive salary package with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee travel discounts and perks.
- Opportunities for career advancement within a growing brand.
Join us in creating memorable moments for our guests every day.
Responsibilities
- Manage and oversee all daily hotel operations, including front desk, housekeeping, and maintenance.
- Ensure the highest standards of guest satisfaction by addressing inquiries and resolving complex issues promptly.
- Train, supervise, and evaluate staff performance to maintain a high-service culture and ensure operational efficiency.
- Monitor and control the hotel's budget, inventory levels, and financial reporting to maximize profitability.
- Coordinate with vendors and suppliers to ensure quality standards and timely deliveries of goods and services.
- Develop and implement marketing strategies to enhance the hotel's online reputation and occupancy rates.
- Foster a positive work environment that promotes teamwork and employee engagement.
Qualifications
- Minimum of 3 years of experience in hotel management or a similar supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and Microsoft Office suite.
- Ability to work flexible hours, including weekends, holidays, and nights as needed.
- High school diploma or equivalent; Bachelor's degree in Hospitality Management is preferred.
- Certification in hospitality management is a plus.