Job Description
Join our award-winning Denver hotel team as a Front Desk Agent! We're urgently seeking energetic, customer-focused individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant downtown location.
As a key ambassador of our brand, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. Our supportive team environment and growth opportunities make this the perfect entry point into the hospitality industry.
Responsibilities
- Efficiently manage guest check-ins/checkouts using hotel software
- Process reservations and room assignments with accuracy
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards for cleanliness and safety protocols
- Assist with special requests and local area recommendations
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Reliable transportation and punctuality
- Positive attitude and willingness to learn
- Ability to work weekends/holidays