Job Description
Urgent Hiring: Front Desk Agent – Join a Top-Tier Hospitality Team in New York!
We are currently seeking dedicated Front Desk Agents to manage our front operations. If you are looking for a rewarding career with flexible shift work opportunities and competitive pay, we want to hear from you.
Why Apply?
- Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
- Flexible Schedules: We offer various shift work options to fit your lifestyle.
- Professional Environment: Work with a team that values customer service excellence.
- Advancement: Clear paths for career growth within the hospitality industry.
We are looking for a reliable, friendly, and detail-oriented individual to join our growing team. If you are ready to start immediately, apply today!
Responsibilities
- Greet and welcome guests with a professional, positive, and memorable first impression.
- Manage front desk operations, including check-ins, check-outs, and key card distribution.
- Answer and direct phone calls and inquiries promptly and professionally.
- Handle cash handling and POS system transactions with high accuracy.
- Assist guests with questions regarding local amenities, directions, and services.
- Maintain a clean, organized, and welcoming reception area.
- Resolve customer service issues and complaints efficiently to ensure guest satisfaction.
- Collaborate with housekeeping and maintenance teams to ensure property readiness.
Qualifications
- Previous experience in a front desk, reception, or hospitality role is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in computer systems and Microsoft Office Suite.
- Ability to work flexible shifts, including weekends, evenings, and holidays.
- Professional appearance, grooming standards, and demeanor at all times.
- Strong problem-solving skills and the ability to multitask in a busy environment.
- High school diploma or GED required.