Job Description
Join our award-winning oceanfront resort in Virginia Beach as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our AAA Four-Diamond property. This immediate hire opportunity offers competitive pay, benefits, and career growth within a renowned hospitality group. If you thrive in fast-paced environments and love making guests feel welcome, apply today!
Responsibilities
- Manage check-in/check-out procedures with accuracy and efficiency
- Handle guest inquiries and resolve service issues promptly
- Process reservations and manage room availability across multiple platforms
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain financial transaction records
- Uphold brand standards through professional appearance and service delivery
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, Delphi)
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexible availability including weekends and holidays
- Valid Virginia driver's license (for airport transfers)