Job Description
Join our award-winning team as a Hospitality Associate and launch your career in the vibrant hotel industry! No experience required – we provide comprehensive training to help you succeed. As a key member of our Fort Worth property, you'll deliver exceptional guest experiences while working in a dynamic, supportive environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company. Perfect for career changers, recent graduates, and first-time job seekers!
Responsibilities
- Provide exceptional guest services including check-in/check-out, concierge assistance, and reservation management
- Maintain pristine guest rooms and public areas following brand standards
- Handle guest inquiries, concerns, and special requests with professionalism
- Process payments accurately and maintain secure cash handling procedures
- Collaborate with housekeeping, maintenance, and food service teams
- Adhere to all safety protocols and emergency procedures
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED) required
- Zero hospitality experience necessary – training provided!
- Outstanding customer service mindset and communication skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexible availability including weekends, evenings, and holidays
- Basic computer literacy and willingness to learn hotel systems
- Positive attitude and strong teamwork ethic
- Must pass background check and drug screening