Job Description
Join the vibrant hospitality scene in Wichita as a Front Desk Agent at Grand Hotel Wichita! We're seeking a dynamic professional to deliver exceptional guest experiences during our high-energy weekend shifts. This role is perfect for individuals who thrive in fast-paced environments and take pride in creating memorable stays for our diverse clientele. Enjoy competitive pay, flexible scheduling, and a supportive team culture in the heart of Kansas' largest city. Apply today and become the welcoming face of our premium hotel!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Manage room assignments and handle guest requests with prompt professionalism
- Process payments and manage cash drawer with meticulous attention to detail
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Act as primary point of contact for guest inquiries and concerns during weekend shifts
- Utilize hotel software (Opera/PMS) to manage daily operations
- Uphold brand standards through exceptional service and cleanliness
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency in hotel management software (Opera, etc.)
- Ability to multitask in high-pressure situations
- Valid Kansas driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic math and cash handling skills
- Professional appearance and positive attitude