Job Description
Join our award-winning luxury hotel in the heart of Los Angeles as a Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during high-energy weekend shifts. If you thrive in fast-paced environments and possess impeccable hospitality skills, this is your opportunity to shine. Enjoy competitive pay, complimentary meals, and a vibrant team culture while exploring LA's iconic attractions on your days off. Apply now to become part of our legacy of excellence!
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments, manage reservations, and maintain accurate records
- Coordinate with housekeeping and security teams for seamless operations
- Upsell premium services and amenities to enhance guest satisfaction
- Maintain pristine front desk appearance and security protocols
Qualifications
- 1+ years hotel front desk or customer service experience
- Exceptional communication and problem-solving abilities
- Proficiency with property management systems (Opera preferred)
- Flexible availability including weekends and holidays
- Valid California driver's license (if valet parking required)
- Ability to stand for extended periods and lift 25 lbs