Job Description
Join our award-winning team at Grand Plaza Hotel Columbus as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic downtown location.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with valet services and luggage handling
Qualifications
- No experience necessary – training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work weekends (Fri-Sun) and holidays
- High school diploma or equivalent required
- Valid driver's license preferred for valet duties