Job Description
Join our dynamic team at the prestigious Seaside Hotel in Long Beach as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during weekend shifts. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make a lasting impression. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of Southern California's vibrant coastal city.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with valet services and concierge requests
Qualifications
- Previous front desk or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with hotel software (Opera, Fidelio, etc.)
- Ability to multitask in high-pressure situations
- Valid California driver's license (for valet duties)
- Flexible availability for weekend shifts (Fri-Sun)
- Basic math and cash handling abilities
- Professional appearance and positive attitude