Job Description
Join our dynamic team at Oceanview Hospitality Group as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our high-energy weekend shifts. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Miami's iconic South Beach. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve issues promptly with solutions-oriented mindset
- Process payments and manage billing transactions accurately
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Uphold brand standards through attentive service and attention to detail
- Maintain cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent (required)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing and software navigation)
- Positive attitude and willingness to learn
- Availability to work flexible weekend shifts (Fri-Sun)
- Professional appearance and demeanor