Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic work environment. Perfect for students, career changers, or anyone seeking weekend work with growth potential.
Responsibilities
- Warmly greet and check in/out guests while processing reservations efficiently
- Handle guest inquiries, requests, and resolve complaints with professionalism
- Manage phone communications and coordinate with housekeeping/maintenance teams
- Maintain accurate guest records and process payments using hotel systems
- Ensure lobby area remains pristine and welcoming at all times
- Assist with event setup and special guest requests as needed
- Adhere to all safety protocols and company standards
Qualifications
- No experience required – full training provided
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work weekends and holidays reliably
- Basic computer proficiency and comfort with learning new systems
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening