Job Description
Join our award-winning downtown Louisville hotel as a Front Desk Agent and enjoy weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences through seamless check-ins, personalized service, and 24/7 operations. This shift-based role offers competitive compensation, career growth opportunities, and a vibrant team environment. Perfect for night owls and early risers – flexibility is key!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Handle reservations, billing inquiries, and payment processing accurately
- Respond to guest requests and resolve issues promptly
- Operate PMS systems and maintain detailed guest records
- Coordinate with housekeeping, maintenance, and security teams
- Uphold brand standards for cleanliness and safety protocols
- Process cash transactions and manage safe deposits
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong computer skills (MS Office, PMS systems)
- Excellent communication and conflict resolution abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and multitasking capability
- Valid driver's license and reliable transportation