Job Description
Join our award-winning team at Grand Harbor Hotel, Jacksonville's premier waterfront destination! We're seeking energetic hospitality professionals to deliver exceptional guest experiences in a luxury setting. As a key member of our front desk team, you'll create memorable stays while enjoying flexible scheduling and competitive pay. Perfect for students, career shifters, or hospitality enthusiasts seeking part-time opportunities. Apply today to be part of Jacksonville's vibrant hospitality scene!
Responsibilities
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and local attractions
- Maintain lobby cleanliness and professional appearance
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Proficiency with reservation systems (e.g., Opera)
- Flexible availability including weekends and holidays
- Basic math and cash handling skills
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US