Job Description
Join our award-winning team at Grand Plaza Hospitality as a Front Desk Agent for weekend shifts! We're seeking charismatic professionals to deliver exceptional guest experiences at our premier downtown San Antonio location. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a dynamic hospitality environment. Perfect for students or professionals seeking weekend work-life balance!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute safety and emergency procedures
- Upsell hotel services and amenities
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency in PMS software (Opera/Micros preferred)
- Strong communication and conflict resolution skills
- Ability to work weekends and holidays consistently
- Basic math and cash handling abilities
- Valid Texas driver's license (if airport shuttle duties apply)