Job Description
Join our dynamic hospitality team as a Weekend Front Desk Agent at Grand City Hotel Louisville! No experience required – we provide comprehensive training for motivated individuals seeking a rewarding customer service career. This weekend-focused role offers competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain. If you're passionate about creating exceptional guest experiences and thrive in fast-paced environments, apply today to start your journey in Louisville's vibrant hospitality scene!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Professional appearance and positive attitude
- Ability to work weekends and holidays reliably
- Attention to detail and problem-solving aptitude
- Must pass background check and drug screening
- Valid driver's license preferred