Job Description
Join our award-winning team at Grandview Hospitality Group as a Front Desk Agent for weekend shifts in the heart of San Francisco! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our premium downtown location. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of America's most vibrant cities. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and resolve issues promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized front desk area
- Assist with emergency procedures and ensure guest safety
Qualifications
- 1+ years of hotel front desk or customer service experience
- Proficiency with property management systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Ability to work weekends and holidays reliably
- Basic math and cash handling abilities
- Valid California driver's license (if valet duties required)
- Knowledge of San Francisco attractions and transportation