Job Description
Join our award-winning team at Sunrise Hospitality Group as a Weekend Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of El Paso's premier hospitality destinations.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage cash handling procedures
- Resolve guest inquiries with prompt, professional solutions
- Coordinate with housekeeping and maintenance teams
- Execute safety protocols and emergency procedures
- Upsell hotel services and amenities to enhance guest satisfaction
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficiency with hotel management software (Opera, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible weekends and holidays
- Basic math and cash handling accuracy
- Valid Texas driver's license preferred
- Bilingual (English/Spanish) required