Job Description
Join our dynamic team at Miami Hospitality Partners as a Front Desk Agent and be the welcoming face of our premier establishment. This weekend shift position offers the perfect opportunity to showcase your exceptional customer service skills while enjoying Miami's vibrant atmosphere. We're seeking a detail-oriented professional with a passion for hospitality to deliver memorable guest experiences during peak weekend hours.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Assist with valet services and luggage handling
Qualifications
- 1+ years of front desk or hospitality experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and multitasking abilities
- Strong problem-solving and conflict resolution skills
- Flexible weekend availability (Fri/Sat/Sun)
- Basic knowledge of Miami area attractions
- Valid Florida driver's license preferred