Job Description
Join our award-winning hospitality team as a Front Desk Agent in Raleigh! We're seeking energetic professionals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of North Carolina's capital city. Perfect for students or those seeking weekend-only opportunities with growth potential into supervisory roles.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet and concierge services as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Basic math and cash handling abilities
- Flexible availability for weekends (Fri/Sat/Sun)
- Valid North Carolina driver's license (for valet duties)