Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent for weekend shifts in beautiful San Diego! We're seeking energetic professionals who thrive in fast-paced environments and deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of luxury properties. Perfect for students, dual-career professionals, or those seeking weekend-focused work. Apply today to become part of San Diego's premier hospitality experience!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations using Opera/PMS systems and resolve booking discrepancies
- Process payments, handle cash transactions, and maintain accurate records
- Act as primary point of contact for guest inquiries and service requests
- Coordinate with housekeeping and maintenance teams for guest needs
- Upsell hotel amenities and local attractions to enhance guest experience
- Maintain organized front desk area and ensure compliance with brand standards
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience in hospitality
- Proficiency with property management systems (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work independently and prioritize multiple tasks
- Flexible availability including weekends, holidays, and evenings
- Valid California driver's license and reliable transportation
- Bilingual (English/Spanish) highly desirable