Job Description
Join our vibrant hospitality team at the heart of New Orleans! We're seeking a friendly and energetic Front Desk Agent to manage weekend operations at our historic downtown hotel. No prior experience is required – we provide comprehensive training to ensure your success. This role is perfect for individuals who thrive in fast-paced environments and love creating memorable guest experiences. Enjoy competitive pay, flexible scheduling, and the opportunity to work in one of America's most iconic cities.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage room reservations and respond to guest inquiries
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Perform nightly audit procedures
- Uphold brand standards and safety protocols
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a busy setting
- Professional appearance and demeanor
- Flexible weekend availability (Sat/Sun)
- Positive problem-solving attitude