Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking enthusiastic individuals to manage weekend shifts at our Louisville location. No prior experience is required—comprehensive training will be provided. Enjoy a supportive work environment, competitive pay, and opportunities for growth. If you're a people person with a passion for creating memorable guest experiences, apply today!
Responsibilities
- Check-in/check-out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work weekends and holidays reliably
- Professional appearance and positive attitude
- Customer service experience preferred but not required
- Ability to stand for extended periods