Job Description
Join our award-winning Memphis hotel team and experience the joy of weekly pay! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of downtown Memphis. Enjoy competitive wages, comprehensive benefits, and a supportive team environment where your hard work is rewarded every week. Perfect for career-driven individuals seeking stability in the thriving hospitality industry.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and escalate when necessary
- Coordinate with housekeeping and maintenance teams for smooth operations
- Maintain accurate guest records and billing information
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera)
- Flexible availability including weekends and holidays
- Valid Tennessee driver's license (if required for shuttle duties)
- Basic computer literacy and cash handling experience