Job Description
Join our award-winning luxury hotel chain as an Executive Hotel Manager and lead operations at our flagship downtown location. We're seeking a visionary hospitality leader to elevate guest experiences, drive revenue growth, and cultivate a world-class team. This pivotal role combines strategic oversight with hands-on leadership in one of California's most vibrant markets.
Grand Plaza Hotels offers industry-leading benefits, career advancement opportunities, and a culture of excellence. Enjoy competitive compensation, comprehensive health packages, and exclusive employee perks at our global properties.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, F&B, and concierge services
- Develop and implement strategic initiatives to maximize occupancy rates and revenue
- Lead, mentor, and train department heads to ensure service excellence
- Manage budgetary controls, financial reporting, and P&L optimization
- Coordinate with sales teams to drive corporate and leisure bookings
- Ensure compliance with brand standards and health/safety regulations
- Resolve escalated guest issues with personalized solutions
Qualifications
- 10+ years progressive hotel management experience in luxury properties
- Proven track record of revenue growth and operational excellence
- Bachelor's degree in Hospitality Management or related field required
- Advanced certification from CHA or AHLEI preferred
- Strong financial acumen with P&L management experience
- Exceptional leadership and team development skills
- Proficiency in Opera, Yield Management systems, and BI tools
- Fluency in English; Spanish proficiency highly valued