Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, where exceptional service meets vibrant Sacramento energy! We're seeking charismatic Front Desk Agents to deliver unforgettable guest experiences during weekend shifts. Enjoy competitive pay, complimentary hotel stays, and a dynamic work environment in downtown Sacramento. Perfect for detail-oriented professionals who thrive in fast-paced settings and take pride in creating memorable stays for our international clientele.
Why You'll Love Working With Us:
- Flexible weekend schedule (Sat/Sun 10 AM - 6 PM)
- Complimentary room discounts nationwide
- Career advancement opportunities
- Modern, downtown-adjacent location
Responsibilities
- Handle guest check-in/check-out processes with precision and warmth
- Manage reservations using Opera property management system
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (Opera preferred)
- Exceptional communication and multitasking skills
- Ability to work weekends and holidays
- Basic knowledge of Sacramento attractions
- Valid California driver's license
- High school diploma or equivalent