Job Description
Join our award-winning hospitality team at Grand Hotel Portland! We're seeking energetic individuals to deliver exceptional guest experiences as Front Desk Agents. No prior experience is required – we provide comprehensive training to set you up for success. This full-time role offers competitive pay, benefits, and career growth opportunities in Portland's vibrant downtown. If you're passionate about customer service and thrive in dynamic environments, apply today!
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold safety protocols and emergency procedures
- Assist with concierge services and local recommendations
Qualifications
- No experience required – training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexibility to work weekends, holidays, and evenings