Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent for weekend shifts! We're seeking a customer-focused professional to create memorable experiences for our guests. This role offers flexible weekend hours while providing competitive pay and growth opportunities in the heart of Oklahoma City's hospitality scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel services and amenities to guests
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Delphi)
- Ability to work flexible weekends and holidays
- Basic math and cash handling skills
- Professional appearance and positive attitude
- Valid Oklahoma driver's license (if required for errands)