Job Description
Are you a hospitality enthusiast looking for a rewarding career with flexible hours? The Metropolitan Atlanta Hotel is seeking a dedicated Front Desk Agent to join our dynamic team. We offer competitive pay, comprehensive benefits, and a vibrant work environment in the heart of the city.
In this role, you will be the face of our hotel, ensuring our guests receive a warm welcome and exceptional service. We are specifically looking for candidates who thrive on weekends!
Why Join Us?
- Competitive hourly rate of $15 - $22.
- Flexible weekend schedules to suit your lifestyle.
- Discounted hotel stays and meals for employees.
- Opportunity for career advancement within a luxury property.
Responsibilities
- Greet and check-in guests efficiently using our property management system (PMS).
- Handle guest inquiries, requests, and complaints with patience and professionalism.
- Manage room assignments and ensure accurate occupancy levels.
- Process payments and handle cash transactions accurately.
- Maintain the cleanliness and organization of the front desk area.
- Assist with concierge services and local recommendations.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hotel front desk operations is preferred.
- Strong communication and interpersonal skills.
- Familiarity with property management software (e.g., Opera, Open Hotel) is a plus.
- Ability to work flexible shifts, including weekends and holidays.
- Professional appearance and demeanor.