Job Description
Join our award-winning Louisville hotel team as a Weekend Front Desk Agent! We're seeking energetic hospitality professionals to create memorable guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of Kentucky's vibrant tourism scene. Why Join Us? Comprehensive training, employee discounts, and a supportive team environment. What You'll Gain: Hands-on hotel operations experience, guest relations mastery, and weekend premium pay. Apply today to kickstart your hospitality career!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Proficiency in property management systems (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Basic math and cash handling accuracy
- Valid driver's license for valet duties
- Positive attitude and guest-first mindset