Job Description
Welcome to the heart of the French Quarter! We are seeking a friendly and professional Front Desk Agent to join our vibrant weekend team. Whether you are looking to start your hospitality career or are an experienced professional seeking a weekend rhythm, we want to hear from you.
As the face of our hotel, you will be responsible for creating a warm and welcoming atmosphere for our guests. No prior experience is required—we provide comprehensive training to get you up to speed on our premium standards.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr)
- Flexible weekend shifts (Saturday and Sunday)
- Employee discounts on dining and amenities
- A vibrant team culture in a world-class city.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Check guests in and out efficiently using our Property Management System (PMS).
- Handle guest inquiries, requests, and complaints with grace and professionalism.
- Manage the front desk phone system, answering calls and taking accurate messages.
- Assist with reservation changes and cancellations as needed.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- No prior hospitality experience is required.
- Must be available to work weekends (Saturday and Sunday).
- Excellent verbal communication and interpersonal skills.
- Proficient with computers and basic data entry.
- Ability to stand for long periods and lift moderate amounts of weight (up to 25 lbs).
- A valid driver's license is a plus.