Job Description
Launch your hospitality career with Grand Plaza Hotel! We're seeking energetic Front Desk Agents for weekend shifts—no experience required. Join our award-winning team and become the first face of our luxury property. Enjoy competitive pay, free parking, and a vibrant work culture in sunny El Paso. Full training provided!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments accurately
- Answer phones and respond to guest inquiries promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Operate hotel management systems efficiently
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to work weekends and holidays
- Detail-oriented with organizational skills
- Customer service mindset (hospitality experience a plus)