Job Description
Join our dynamic team at Grand Horizon Hotels as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of Fort Worth. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve concerns promptly
- Maintain accurate records and communicate with housekeeping/security teams
- Process payments and operate hotel management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (no experience required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency and willingness to learn systems
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable weekend availability (Saturday/Sunday)