Job Description
Join our dynamic team at Baltimore Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience is needed – we provide comprehensive training to set you up for success. If you're passionate about hospitality, thrive in fast-paced environments, and want to start your career in Maryland's vibrant tourism industry, this is your perfect opportunity!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Ensure lobby area remains clean and welcoming
- Assist with concierge services and local recommendations
Qualifications
- No experience required – full training provided
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Availability to work weekends (Friday-Sunday)
- Proficient with basic computer applications
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods
- High school diploma or equivalent preferred