Job Description
Join our dynamic team at Grand Hotel LA as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals to provide exceptional guest experiences during weekend shifts. No prior experience is neededâjust your positive attitude and willingness to learn. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Los Angeles.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Answer phone calls and manage reservations with professionalism
- Assist guests with inquiries, requests, and local recommendations
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest needs
- Uphold cleanliness and organization of the front desk area
Qualifications
- No prior experience requiredâtraining provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, reservations)
- Ability to stand for extended periods and multitask
- Positive attitude and problem-solving mindset
- Availability to work weekends (Saturday/Sunday)