Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your contributions make a real difference. Apply today and become the welcoming face of our Columbus location!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments, manage cash drawer, and maintain financial accuracy
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Operate property management systems and office equipment
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (GED)
- No experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable weekend availability (Fri-Sun)
- Customer service mindset with problem-solving aptitude