Job Description
Join our dynamic team as a Front Desk Agent at our prestigious Fort Worth location! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience is needed – we provide comprehensive training to launch your hospitality career. If you're passionate about customer service and thrive in a fast-paced environment, this is your opportunity to shine!
Responsibilities
- Provide warm, efficient check-in/check-out services for weekend guests
- Manage reservation systems and maintain accurate guest records
- Resolve guest inquiries and concerns with professionalism
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash transactions securely
- Uphold brand standards for cleanliness and presentation
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer systems
- Ability to work flexible weekend hours (Fri-Sun)
- Prior customer service experience (preferred but not required)
- Positive attitude and willingness to learn
- Valid Texas driver's license (for valet duties)