Job Description
Join Atlanta's premier hospitality destination as a Weekend Front Desk Agent! Grand Plaza Hotel seeks energetic professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work culture in the heart of downtown Atlanta. Perfect for hospitality enthusiasts seeking weekend-focused roles with growth opportunities.
Responsibilities
- Manage seamless guest check-in/check-out processes with attention to detail
- Handle reservations, payments, and billing inquiries using hotel management systems
- Resolve guest concerns promptly while maintaining service excellence standards
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Process payments and manage cash handling procedures accurately
- Uphold brand standards through professional appearance and communication
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with property management systems (e.g., Opera, Amadeus)
- Exceptional communication and conflict resolution skills
- Ability to work weekends, holidays, and flexible shifts
- High school diploma or equivalent; hospitality degree preferred
- Strong multitasking abilities in fast-paced environments
- Valid Georgia driver's license (if required for local errands)